Data Processing Agreement (DPA) for LeadWizzy

Last updated: 5th of August 2024.

THIS DATA PROCESSING AGREEMENT (the “DPA”) is entered into by and between Fuel Software d.o.o. (“LeadWizzy”) and the client, whether personally or on behalf of an entity (“Client”), and governs the processing of personal data by LeadWizzy on behalf of the Client.

1. Definitions

For the purposes of this DPA:

• “Personal Data” means any information relating to an identified or identifiable natural person;
• “Processing” means any operation or set of operations performed on Personal Data, whether or not by automated means;
• “Sub-processor” means any third party appointed by or on behalf of LeadWizzy to process Personal Data.

2. Processing of Personal Data

LeadWizzy shall process Personal Data only on behalf of and in accordance with Client’s instructions and shall treat Personal Data as confidential information. LeadWizzy shall not process Personal Data for any purpose other than as set forth in this DPA or as otherwise authorized by the Client.

3. Sub-processors

Client acknowledges and agrees that LeadWizzy may engage third-party Sub-processors in connection with the provision of services. LeadWizzy shall ensure that each Sub-processor is bound by terms that are substantially the same as those set forth in this DPA and shall remain liable for any breach of the DPA caused by a Sub-processor.

4. Data Subject Rights

LeadWizzy shall, to the extent legally permitted, promptly notify Client if LeadWizzy receives a request from a data subject to exercise their rights under applicable data protection laws. LeadWizzy shall provide reasonable assistance to Client in responding to such requests, to the extent that Client does not have access to the relevant Personal Data through its use of the services.

5. Data Security

LeadWizzy shall implement appropriate technical and organizational measures to protect Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures shall ensure a level of security appropriate to the risk.

6. Data Breach

In the event of a data breach affecting Personal Data, LeadWizzy shall notify Client without undue delay and provide all reasonable assistance to Client in relation to the data breach.

7. Data Transfers

LeadWizzy shall not transfer Personal Data to a third country or international organization without Client’s prior written consent, except as required by applicable law. In such cases, LeadWizzy shall inform Client of the legal requirement before processing, unless prohibited by law.

8. Termination

Upon termination of the services, LeadWizzy shall, at Client’s choice, delete or return all Personal Data to Client, unless applicable law requires storage of the Personal Data.

9. Contact Information

If you have any questions or concerns about this Data Processing Agreement, please contact us at [email protected].

10. Changes to This DPA

We may update this DPA from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated DPA on our Website and indicate the date of the latest revision. Your continued use of the services after the posting of the updated DPA constitutes your acceptance of the changes.